1. Information We Collect

When you use the Snap360 Client Portal, we collect information that you provide directly, including your name, email address, phone number, company name, and billing information. We also collect project-related data such as property addresses, scan files, and project documents that you upload or that are created as part of our services.

2. How We Use Your Information

We use your information to provide and improve our 3D scanning and documentation services, process payments, communicate about your projects, and maintain your portal account. We do not sell your personal information to third parties.

3. Data Storage & Security

Your project files, 3D scans, and documents are stored securely using industry-standard encryption. We use secure cloud infrastructure to ensure your data is protected and available when you need it. Access to your project data is restricted to authorized personnel and collaborators you have approved.

4. Payment Information

Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number, CVV, or card expiration date on our servers. Only transaction identifiers are retained for record-keeping purposes.

5. Third-Party Services

We use the following third-party services to operate the portal:

• Matterport — for hosting and displaying 3D scans
• Stripe — for secure payment processing
• Cloud storage providers — for secure file hosting

Each of these services has its own privacy policy governing the use of your data.

6. Cookies & Analytics

We use essential cookies to maintain your login session and portal preferences. We may use privacy-friendly analytics to understand how the portal is used and improve the experience. We do not use tracking cookies for advertising purposes.

7. Data Retention

Your project data is retained for as long as your account is active and for a reasonable period afterward to fulfill legal and business obligations. You may request deletion of your account and associated data by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

10. Contact

If you have questions about this privacy policy, please contact us at:

Snap360
5308 13th Ave, Suite 399
Brooklyn, NY 11219
Email: [email protected]
Phone: 347-470-3738